We believe in the power of community and the impact of meaningful connections. We have partnered with top telecommunication companies to help customers access some of the best products and services in the market! We are looking for a passionate and future-focused Customer Care Agent to join our growing team! If you’re eager to build meaningful connections with new people, thrive in a setting outside a cubicle, and want to develop your career into something valuable, this is the perfect opportunity for you!

Customer Care Agent Responsibilities:

• Work with customers showing care about the services they have inquired about and their accounts when managing it 
• Act as the first point of contact for new and existing customers for all questions, comments, and concerns regarding their services
• Collaborate with the Customer Care Agent team to ensure flawless execution of sales and customer service initiatives
• Educate customers about any changes or updates in services and solutions
• Assist in developing and executing customer acquisition and lead-generation strategies

Qualifications and Requirements for the Customer Care Agent Role:

• Experience in sales, customer service, or retail position prior is a plus 
• Strong communication skills with the ability to build relationships with customers
• A natural leader with the potential to step into leadership roles as you grow within the company
• A passion for learning and developing skills in sales, customer service, and leadership
• Excellent time management and organizational abilities
• Able to multitask multiple responsibilities simultaneously
• A positive and enthusiastic attitude